FAQ - Antivirus Cloud

The Antivirus Service Agent can be installed on the following operating systems on the following operating systems:

  • From Windows® 7 SP1 (Build 6.1.7601) Windows® 10 or higher
  • Windows Server® 2008 R2 SP1 (Build 6.1.7601)
  • Windows Server® 2012 R2 or higher

Applications:

  • Microsoft Outlook® 2019
  • Windows Terminal Server
  • Sharepoint Server

Hardware:

2 GHz CPU, 2 GB RAM and 500 MB HDD

The file to be downloaded is 46 MB and 86 MB after installation

The Antivirus Service is provided with an automatic update functionality. Set it and forget it!

The Antivirus Agent takes care of:

  • Guard
    • Activate / deactivate virus, adware and spam protection modules

  • Update
    • Overview of the update status

  • Quarantine
    • Files classified as harmful and how to deal with them

  • Scan
    • Start scan, change scan profiles or create new ones

It is generally strongly recommended that you uninstall your old antivirus program before installing a new one. This is because two antivirus solutions on the same system can really work against each other and slow down the system enormously.

As long as the device is connected to the Internet, the Antivirus Service will continue to work.

In the dashboard of the Antivirus Service you can manage:

  • License Management
  • Quarantine management
  • Management of client settings
  • System status (threats, current)
  • Independent of domains and locations
  • Warnings

Virus Bulletin – VB100- Windows Certification:
  • proven at least 99.5% of malware detected
  • generates no more than 0.01% false alarms when scanning a large collection of “clean” samples
  • fulfills all these requirements with default settings in the VB test environment on two test platforms

OPSWAT Gold Certified – Anti-Malware
  • Apps are tested against lists of known malicious apps
  • Application installers and binaries are scanned by various anti-malware engines from the Metadefender Cloud and should not be flagged more than four times
  • Apps should be completely uninstallable without leaving any running functions in the system